Buying guide

Compare the condition grades

The grade describes appearance only. Every essential function is checked before preparation, whatever the grade.

Grade shown	Condition	Possible marks	Battery	Advice
Premium	Close-to-new appearance	No scratches visible at a normal distance, no significant dents	Battery checked, new battery option not offered	Ideal if you want the cleanest possible model
Excellent	Very clean appearance	Possible micro-marks, clean screen, no annoying defects	Battery checked, new battery option possible depending on the model	Good balance between price and appearance
Very good	Light signs of use	Light marks and small signs of use, no cracks	Battery checked, new battery option possible depending on the model	Good balance between budget and appearance
Fair	Noticeable cosmetic wear	Possible scratches or small dents, no structural cracks	Battery checked, new battery option possible depending on the model	Ideal if price is your priority

Product photos are indicative depending on the model and colour; contact Dr Phone before ordering if in doubt.

Conditions in pictures

DR Phone illustrations to compare the conditions: they do not show a specific model and do not replace the written description of the condition, which prevails.

Premium — Close-to-new appearance

Illustration – Screen: phone in Premium condition, with close-up zoom — IllustrationScreen

Illustration – Back: phone in Premium condition, with close-up zoom — IllustrationBack

Illustration – Frame: phone in Premium condition, with close-up zoom — IllustrationFrame

Excellent — Very clean appearance

Illustration – Screen: phone in Excellent condition, with close-up zoom — IllustrationScreen

Illustration – Back: phone in Excellent condition, with close-up zoom — IllustrationBack

Illustration – Frame: phone in Excellent condition, with close-up zoom — IllustrationFrame

Very good — Light signs of use

Illustration – Screen: phone in Very good condition, with close-up zoom — IllustrationScreen

Illustration – Back: phone in Very good condition, with close-up zoom — IllustrationBack

Illustration – Frame: phone in Very good condition, with close-up zoom — IllustrationFrame

Fair — Noticeable cosmetic wear

Illustration – Screen: phone in Fair condition, with close-up zoom — IllustrationScreen

Illustration – Back: phone in Fair condition, with close-up zoom — IllustrationBack

Illustration – Frame: phone in Fair condition, with close-up zoom — IllustrationFrame

How we check our refurbished phones: see an example report →