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COMPATIBLE

Sensor for Moto E4 (XT1763 / 2017)

Compatible — Third-party manufacture. The lowest price for a repair.

€9.90final price · VAT not applicable, article 293 B of the French General Tax Code (CGI).
In stock · Dispatched within 24 to 48 hours (working days)

Ordered before 17:00 on a working day: dispatched on the next working day or the day after. Expected dispatch between Tuesday 10 November and Thursday 12 November. Estimated delivery outside France between Friday 13 November and Thursday 19 November (working days, estimate).

The kit for a successful repair

or just what you need:

2-year legal guarantee of conformity on this part: a defect in the part is covered for 2 years. Parts warranty terms

Check your exact model before ordering: a Moto E4 (XT1763 / 2017) does not accept parts from another version (mini, Plus, Pro, Ultra…). Find my model

Description

The Moto E4 (XT1763 / 2017) sensor (US version) is part of the device's Face ID system. It takes part in facial recognition, meaning it identifies the user to unlock the phone and authorise certain payments or sign-ins. A fault with this sensor can show up as Face ID no longer responding, an error message linked to the front camera, or repeated recognition failures. This is a compatible part, made by a third-party manufacturer, intended to replace the current component when it is faulty.

Before you begin, switch the device off completely and disconnect the battery before handling any flex cables. Work on a clean, flat surface, with an antistatic station if possible, and use suitable tools so you do not damage the fine connectors. Handle the part by its edges, without touching the optical area, and avoid excessive heat when lifting the adhesive strips.

Once fitting is complete, switch the device back on and check that Face ID works correctly in the settings, setting up facial recognition again if needed. Also test the camera and the infrared light. If the result is not satisfactory, switch the device off again and check the alignment and connection of the flex cable.

Tips

  • Disconnect the battery before touching the sensor's flex cables
  • Work with an antistatic station to protect the electronics
  • Do not touch the optical area of the sensor with your fingers
  • Handle the fine connectors with suitable, gentle tools
  • Check Face ID in the settings after fitting

Fitting

Fitting guide: work with the device switched off, disconnect the battery before touching any flex cable, keep the screws in order and test the part before closing up. A question before ordering? Write to us.

Specifications

Compatible with
Moto E4 (XT1763 / 2017)
Part type
Sensor / Face ID
Quality
Compatible
Warranty
2-year legal guarantee of conformity
Difficulty
Estimated time
about 60 min (approximate)

Benefits

  • Third-party manufacture: the lowest price to repair
  • Compatibility with the stated model checked on the product page
  • 2-year legal guarantee of conformity

Symptoms this part fixes

  • Screen that no longer turns off during calls
  • Automatic brightness or recognition that no longer work
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